Customer Reviews

Dear David
Just to say, all the plants arrived the next day and all are looking well. I have to say they are wonderful quality and l am so pleased l happened upon your website. Many thanks for an excellent service
Christianne Long

Dear David Kerr,
Just to let you know that the plants arrived today in good condition. I am very pleased with the plant quality, packing and labelling.  All has exceeded my expectations.Thank you for an excellent service.
Carole Feasey

Dear Mr, Kerr,
My order of pond plants arrived next day, on the 10th. Over the years I have become very wary of buying plants from internet sources having received a few miserable bits of half dead stuff at exorbitant prices, often from nationally known firms, in the past. This time I was very pleased to find the plants well packed and in good condition. Your prices are reasonable too, and I hope to recommend you to any other water-gardeners of my acquaintance.
Many thanks, Roy Phillips.

Dear David,
Not only happy with the plants, but delighted. All delivered today, well packed, lovely fresh strong plants,  and a handful more than I had actually ordered. Thank you; they are planted and watered already, and I anticipate a lovely pond bank display next spring.
Regards, Elissa Dereford

Dear David
The irises I ordered arrived this morning, just slightly over the 24 hours from posting.  They were well packed and my wife and I are delighted with them.  Planting started straight away! Our expectations have been well exceeded, nothing to improve on at all. Thank you very much for such good service, so rare these days.
Regards Tony Setter

Many thanks for the beautiful plants that we received on Wednesday morning. They were even better than we expected and very well packed. They are now planted in the pond and look just right. Many sites offer plug plants that would be difficult to asses in situ until its too late whereas these plants already look as if they belong. So once again many thanks for great service and an excellent product. If we need more then rest assured we will be back and I would have no hestation in recommending you to others.
Yours sincerely Zan Adams

Dear David,
Very many thanks for the selection of pond plants I received this morning. They are now all in residence in my new pond. All of them are robust plants, healthy and with plenty of roots. You have been very generous as some of them I divided into two. Each plant was  carefully labelled and securely packed in plastic bags and wet newspaper. I would say they  are in the same state as when you picked them. They travelled well. Thank-you very much for your care and attention to detail. You knock spots off my local aquatic centre both in quality range and price of your plants. I will be back.
Frank Judge

Dear Mr Kerr 
Thank you for my plants which arrived yesterday, were planted up and put in the pond.  
I have never purchased plants for a pond before and do not often purchase plants via the internet so I was not sure what to expect.  However, I was very pleased with the quality of the plants I received. Your website is extremely useful and refreshingly honest, my order was dealt with promptly and the plants were well packed. I will definitely be ordering from you again. 
Regards Fenella Rowe

Hi Dave, 
My plants arrived next day, in excellent condition.  I am especially pleased with the waterlily, a healthy vigorous plant and with a flower coming too (the icing on the cake). Thank you for your advice and prompt replies. Your service couldn't be faulted throughout (and coming from persnickety me that is praise indeed!) 
Thanks again,
Alison Kelby

Dear Mr Kerr,
Apologies for the delay in acknowledging receipt of my order. It's been a busy few days but I'm pleased to say that the plants were planted as soon as they arrived & seem to be content in their new home.
I just wanted to say thank you for dealing with the order so efficiently. The parcels arrived next day as anticipated. The plants had been carefully packed & labelled. They all looked very healthy upon arrival & I think they will settle in here without any problem due to the great care & attention to detail at your end.
Many thanks for 'doing exactly what it says on the tin'. Your web site is extremely informative & portrays exactly the great service & products that you supply. We will be sure to get in touch again when we need some more plants or associated products.
Kind regards, Evelyn

Hello David
Thank you
The plants arrived safely today in pristine condition.
It was a pleasure doing business with somebody who clearly cares.
Richard Cage

Hi. Apologies for the delay in replying. I received the plants etc on Friday Afternoon approx. 2.30 and was able to get them checked, unpacked and planted by 6.15. They were all in very good conditionand appear to have settled in to the pond. One of the lilies is already in flower! I am extremely satisfied with all aspects of your service and will certainly recommend you to others. Thank you for you help.
Regards, Robin Finnegan

Hi David 
My plants all arrived safely this afternoon thank you. Having never used the internet to buy plants before I didn't quite know what to expect but was very impressed with the condition the plants were in when I unpacked them this evening. Thank you for your excellent service. I will certainly use your site again when I need more plants and wont hesitate to recommend you to friends. 
Regards Ian Wood

Hello there,
My order has arrived and I'm thrilled with the plants! Have already popped the frog bit into the pond and will be planting the primulas a bit later. All look great and pleased to see so many buds on the primulas.  Thanks for a great service- I'll be ordering more shortly!
Best wishes, Christine Snowdon

All arrived safely and have been planted and they look wonderful. Thanks you - great service and great plants.
Tim Freathy

Hi David,
I wanted to let you know how well your primula were getting on at our pond, since our purchase a few weeks ago.They really have transformed a certain part of the pond, and we’re really thrilled with them!I’ve attached some pictures I’ve taken in the last couple of days.
Kind regards, George

Hi David,
just to let you know that the parcel arrived today and we're very happy with everything. Lovely fresh healthy plants. All now in their permanent positions. Would have no hesitation in recommending you. Thanks again.
With best wishes, Sandra Japs

Mr Kerr
My plants arrived this morning (Friday) as hoped. Their condition was very good and the quantities were generous. I am very grateful and would hope to order more in due course.
Regards John Bent

Dear David,
Our plants arrived this morning 22 May in very good condition and very nice plants they are ! Thank you very much.
Regards Terry Hollands

Hello David
My order arrived today.  All the plants look healthy and of good quality. I'm very pleased with the both the plants and the advice and service that you have given. I am sure I will be ordering again from you at some point in the future.
Kind regards
Jenni Townsend

Dear David
Many thanks for the plants, they arrived the day after you posted them,in superb condition.
I actually was expecting far smaller plants,so will soon be having to have a second pond.
Once again thank you for your advice, and the super plants
Linda Parker

Hi David
Plants arrived this AM in good order. Very pleased with condition and size. Compare very favourably both condition/price with plants previously bought online from another source.
Sure I will come to you again.
Denis Wilmott

David
Just to confirm that the plants arrived on Wednesday in perfect condition, I don’t think you could improve the service the plants were a generous size for the price and beautifully wrapped. They are all planted now and no doubt will be lovely once they establish.
Regards Karen Karen Tester
www.karentestergardendesign.co.uk

Hi David
The plants arrived yesterday and were very well handled by APC. They are in a really good condition and are now in the pond. Thank you very much for the support (and patience)! We will definitely only be contacting you going forward for any further plants.
Best wishes. Jon

Hello David - plants received - as before well packaged/presented and healthy looking plants. Would definitely recommend you.
Regards April Knight

Plants arrived half an hour ago; in excellent condition and beautifully packed. Once again, thank you so much for all your help.
Kind regards, June Connerley

Many thanks. Lovely healthy plants, well packed. Couldn't be happier
Best wishes Sara Ward

Dear Mr Kerr,
Just to say that the plants arrived in perfect condition on Wednesday morning-and are all now planted.  I was more than happy with the size and quality of plants, and I appreciate the care with which they had all been packaged.  I will happily recommend your company to others looking for pond plants.
Many thanks and good luck.
John Head

Dear Mr Kerr - Just to confirm that all the plants arrived safely on Friday. They were well packed and in excellent condition. Delighted.
Best wishes, Justine Maunder

Hi David.
The plants arrived Friday morning in good condition and they are all now in the pond. Thank you for sorting it out the service and plants were excellent.
Many Thanks, Dave

Hello David,
I have just received my plants and I am delighted with them. They were beautifully packed and labelled and were well grown. I would not hesitate to order from you again.
Many thanks, Jill Hobbs

Dear Mr. Kerr
I just wanted to send a quick email to say thanks for a great service. The plants were really well packed and arrived just when you said they should.
Thanks again, Ewan Pearce

Hi,
I just wanted to thank you for my recent order. The plants were in excellent condition, far better than those available at my local nursery. I will definitely order from you again again.
Kind Regards, Tina Williams

Hi, just to say that plants arrived looking healthy and fresh, lots of young shoots on the ‘papyrus’ , strong roots on the lily, fresh and healthy looking oxygenator - thanks , will buy again, Dushan

Thank you for the plants which arrived today. May I say what a pleasure it has been ordering from you, excellent plants and such a personal service. I have no hesitation in recommending you above other aquatic plant providers.
Thanks once again.
Helen Bell

Received my plant order in this mornings mail right on schedule. Everything was in order and no complaints. Once all the plantings done the pond will look fab. Many thanks will buy from you again in the future.
Regards Cathy.

Arrived this morning.
Can’t fault your service. Well packed and in excellent condition.
In my experience these days people either give excellent service like this or it is so lousy  you wonder how they can sustain a business at all.
Many thanks, Ian

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